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The client was after a solution with a centralized monitoring system for numerous branches, efficient monitoring and response to alarms received from ATMs, comprehensive system backup and redundancy and seamless integration with a third-party monitoring system.
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The Client had requirements for an on-premise and cloud-based solution managing secure access to over 40,000 telecommunication cabinets, temperature monitoring and threshold alarm generation, integration with existing alarm and human resource management systems.
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The Finance and Leasing Client was established in Thailand in 1994. Requirements for this client included managing and controlling visitor access and visitor traffic, requiring remote access from anywhere in the world, and ensuring little or no outages with the platform.
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The client required a solution that consolidated a control center for stationed guards, managing user access and traffic in and around the building, they wanted a reliable solution with a short project implementation period, with minimal existing system downtime/outages.
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