PACOM NASSTAR Case Study

Multi-Site Case Study

Client Need

Traditionally, an organisation with a light physical footprint, NASSTAR excelled in transforming businesses through software-defined and intelligent infrastructure without significant physical security measures. However, this dynamic shifted dramatically in 2021 when NASSTAR acquired KCOM’s national ICT business, inheriting 90 physical sites across the UK overnight.

This meant that NASSTAR suddenly faced the challenge of securing numerous buildings and the infrastructure within them—something that had never been part of their core operations. The company lacked an established facilities team, access management personnel, or security experts, leaving them in urgent need of a robust, integrated security solution to protect their newly acquired assets.

There was a legacy solution in place; however, it was outdated and unsuitable for NASSTAR’s needs.

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Project Size

NASSTAR’s security modernization covered 90 unmanned sites, replacing outdated systems with a unified, scalable solution for centralized control.

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Location & Technology

The UK-wide rollout began with a pilot site using PACOM and 3xLOGIC IP cameras, enabling remote monitoring, identity verification, and access management.

Strategic Partnership for Security Modernization

Recognizing the need to upgrade and expand its security capabilities, NASSTAR partnered with PACOM to identify the most effective solution for managing its newly acquired sites. PACOM stood out by offering a unified platform that integrates video surveillance, access control, and alarm management into a single, user-friendly interface. This streamlined approach was ideal for NASSTAR’s network of unmanned sites, enabling centralized security management without the need for on-site personnel.

Smart Surveillance Deployment

The rollout began with a pilot site where several 3xLOGIC IP cameras were strategically installed to ensure full coverage of critical areas. Cameras were placed at entrances, exits, lobbies, and car parks to monitor high-risk zones effectively. This strategic placement not only enhanced visibility but also laid the foundation for scalable deployment across NASSTAR’s broader network.

Remote Monitoring and Real-Time Access Control

With the new system in place, NASSTAR’s control room team gained the ability to monitor sites remotely, verify identities, and manage access in real time. The upgraded surveillance infrastructure delivered high-resolution footage, improving incident response and operational efficiency. This deployment marked a significant step in NASSTAR’s digital transformation of physical security.

Challenges Faced

Why Choose PACOM?

Smart Security Innovation

PACOM is an innovator in the field of electronic security with a focus on exploiting the rise of smart technology. In a market dominated by in systems that use legacy technologies that are often incapable of integration, PACOM has identified a way to make use of smart devices and SaaS cloud technologies to bridge the integration gap. 

Bridging the Integration Gap

PACOM’s R&D team are pioneers in the area of IP security. They have developed a product portfolio utilizing the latest tools and technologies, all of which are modular, cost-effective, and provide easy integration.

Solution Summary

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Unified Security Platform: PACOM integrates surveillance, access control, and alarms into one intuitive system.

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Remote Monitoring: Centralized oversight improves security across NASSTAR’s unmanned sites.

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Strategic IP Camera Deployment: 3xLOGIC cameras cover entrances, lobbies, and car parks for full visibility.

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Real-Time Access Control: Operators manage site access and verify identities remotely.

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High-Quality Surveillance: Upgraded video resolution enhances incident detection and analysis.

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Scalable Rollout: Successful pilot site supports broader deployment across NASSTAR’s network.

Please note
The PACOM VIGIL CORE solution was formerly known as SPG ARCO Platform.