Resellers Resources

Welcome to our comprehensive support site, your one-stop destination for seamless assistance. Easily file support tickets, request repairs, and access dedicated system support. Our user-friendly platform ensures swift and efficient resolution to your queries, providing a hassle-free experience.

PACOM reseller collaborating with security team

VIGIL CORE Portal

If you seek technical assistance for PACOM VIGIL CORE or submit a repair request for the S1000 Smart Controler, the support site is designed to simplify the process and keep your systems running smoothly—experience top-notch support with just a few clicks.

PACOM Portal

Need help with PACOM Solutions or a repair request for PACOM Controllers? Our support site makes it easy to get the assistance you need, ensuring your systems remain operational with minimal effort—access expert support in just a few steps.

Certifications

At PACOM, we are committed to maintaining the highest standards of quality, safety, and environmental responsibility across our products and services. We proudly hold the following certifications:

  • Environmental, Health, and Safety Policy Certification
  • Quality Management
  • Certification: DIN EN ISO 9001
  • Declaration of Conformity
  • Our products and software are certified to meet the regulatory standards of the various regions in which we operate, ensuring compliance and reliability for our global customer base.

For more detailed information regarding our certifications, please reach out to your PACOM Regional Sales Manager or Contact Us.